Are you able to edit documents, notes and charges on a cancelled load?
There are two options that will allow you to work in a cancelled load. You can choose to either ‘Restore’ the cancelled load or ‘Duplicate’ the cancelled load. Restoring the cancelled load will allow you to make use of the exact same load details including the same load number. Duplicating the cancelled load will copy all the details but will allocate you a new load number.
To Restore a canceled load:
- Navigate to your Loads page (a) and select ‘Cancelled’ (b) from the filter tabs on the top of the screen.
- Click anywhere on the line of the load you wish to restore (c)
- Click on the ‘Restore Load’ icon located in the top right corner of the screen, as shown in the image below. This will restore the selected load completely, along with its original load number.
To Duplicate a canceled load:
- Navigate to your Loads page (a) and select ‘Cancelled’ (b) from the filter tabs on the top of the screen.
- Find the load you wish to duplicate and select the ‘show more’ button (c) to the right
- After clicking on the 'show more' button, you will notice that a 'Duplicate' option becomes visible (refer to the image below).
- By selecting 'Duplicate', the load will open and you will be presented with the option to review the details, make any desired changes, and proceed to the next steps by selecting 'Next'. Finally, on the last page, you will be prompted to select 'Create' in order to recreate the load with a new load number.
