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Why can’t I assign a Tractor, Trailer or Driver to a load?

Having difficulty assigning a Tractor, Trailer or Driver to a load. Let's troubleshoot...

  • Difficulty Assigning a Tractor:

If you can’t assign a tractor, it is most likely that you have not added a Tractor to your assets. 


  • Difficulty Assigning a Trailer:

Have you got the specific trailer required for that load? i.e.. If the load requires a Conestoga, do you have a Conestoga trailer added to your assets? If not, please click on the following link to learn how to Add a Tractor or Trailer.  Once you have added them to your assets in TrueTMS then try assigning again.

HOW DO I ADD A TRACTOR OR TRAILER

  • Difficulty Assigning a Driver:

Make sure you have added the specific driver you wish to use to collect and deliver the load as a driver in TrueTMS. To learn how to Add a New Driver, click on the following link:

HOW TO ADD A NEW DRIVER