Understand ‘Billing’?
Let’s take a look at the different billing statuses and what each one means
- Log in to TrueTMS on the web application. On the menu on the left of your home screen under the General section, click on ‘Billing’.

- Index of symbols on each invoice bar.

- At the top of the screen there are different sections in which your invoice can be held, the first one being “not invoiced”. This means no charges have been created for that specific load.

- The next section is “In Process” which means charges have been added to the load but the invoice has not been processed or sent to the relevant parties responsible for payment.

- The next section is “Processed” which means all necessary charges have been added and the invoice can be or has been emailed to the relevant party responsible for payment.

- The next section is “On Hold”. These are invoices where payment is paused.

- The last section is “History” where all invoices can be found once they have been closed.
